January 29, 2002

  • When a Xangod speaks, I listen (the numbered items respond to items listed in a blog two below):


    Hi there NFP!  I noticed your most recent post about Xanga, I thought I'd address it point by point:

    1) There was an issue discovered Sunday morning (starting around 4am), which was remedied shortly after, then Dan completely fixed later that morning.  Had to do with one of our webservers flaking out.  It was early, so it just slipped my mind to put a not for it on status.xanga.com.

    2) As you might have noticed with the Site Data box, we have been playing around with the site, discovering bottlenecks, and then trying to stamp them out (see this post:     http://www.xanga.com/item.asp?user=monsur&tab=weblogs&uid=673424).  The search is very server intensive, so we turned it off for a while as we optimize it.  We are hoping to have it up really soon.

    3) Hmmm...  That's a new one; we'll look into it.

    4) I'm hurt by this comment because I've been making it a point to answer emails in a timely fashion.   In fact emails should be caught up through the weekend (need to answer this weekend's emails today)  I saw your email in particular, but didn't answer it yet.  My policy is to answer emails about known issues only after the issue is resolved.  Maybe I'll be a little better about providing interim status reports.

    5) Generating archives is another intensive process.  We are optimizing that script now; once it is fixed, look for it to run on a bi-weekly basis.

    6) As for the fun competition... Marc spends his days typing away with a big grin on his face as he prepares it.  You will have just have to wait and see what he's grinning about!

    I hope that clears up some confusion.  I can see how it can be frustrating not to recieve visibility into a situation, even when it is minor or temporary.  We'll try to be better about informing Xanga users  about these issues.

    Thanks,
    Monsur
    http://www.xanga.com/monsur


    And, by the way, the search appeared restored this morning.


    So when a Xangod speaks, what do you do?


    a.) listen
    b.) hoot
    c.) gawk
    d.) frolic
    e.) a what?
    f.) applaud
    g.) shake my head like Lurch

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